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Frequently Asked Questions
Support and Re-download

• File Systems Supported
• File Types Supported
• Features Supported

• System Requirements
• Resource Requirements

File Types Supported

Active@ Scan technology allows you to recognize files based on file signatures for the following file types:

• Word Documents (*.DOC)
• Excel Spreadsheets ( *.XLS)
• PowerPoint Presentations (*.PPT)
• Access Databases (*.MDB;*.SDW)
• Crystal Reports (*.RPT)
• Visio Diagrams (*.VSD)
• Outlook Data Archives (*.PST)
• Word 2007 Documents (*.DOCX)
• Excel 2007 Spreadsheets (*.XLSX)
• PowerPoint 2007 Presentations (*.PPTX)
• JPEG Images (*.JPG)
• Bitmap Images (*.BMP)
• Corel Draw Files (*.CDR)
• Canon Raw Images (*.CRW;*.CR2)
• Nikon Raw Images (*.NEF)
• TIF/TIFF Images (*.TIF)
• AVI Files (*.AVI)
• WAV Files (*.WAV)
• MPG/MPEG Files (*.MPG)
• ANI Files (*.ANI)
• Zip Archives (*.ZIP)
• QuickBooks Files (*.QBW)

Features Supported

Active@ File Recovery supports:

• FAT12, FAT16, FAT32, NTFS, NTFS5 file systems
• IDE, ATA, SCSI hard drives and floppy disks
• Damaged or deleted RAID virtual reconstruction (RAID-0, RAID-1, RAID-5, Span)
• Large-sized drives (more than 128 GB)
• Long file names and local language (non-English) file names
• Recovery of compressed, fragmented and encrypted files on NTFS
• Detection and recovery from deleted or damaged partitions
• Saving scan results to the storage and opening them later on
• Deleted files filtering, exact or partial file name search
• Disk Image creation and opening (to restore files and folders from)
• Recognition of 28 file types by signatures and sorting them in folders
• Two types of drive scan: QuickScan (Fast) and SuperScan (Slow)
• Visible representation of file or folder recoverability
• Ability to preview file contents before recovery

System Requirements
 

• Windows Vista
• Windows Server 2003
• Windows XP
• Windows 2000
• Windows ME
• Windows NT
• Windows 98

Resource Requirements

The disk space requirements to run Active File Recovery are at least 32 MB of RAM. And you will need enough disk space for recovered files, image files, etc.

The administrative privileges are required to install and run Active@ File Recovery.

The free evaluation version has full functionality of all features with a limitation only on 65 Kb maximum size of the file being restored.